Returns and Exchange Policy
We aim towards complete customer satisfaction. Currently we do not have a refund policy post dispatch of products.
Our books are pre-used hence might show slight wear and tear. They are quality checked before sale. However in an unfortunate event of damage during transit we might offer an exchange / replacement. You can return an item to us, provided you do so within a 5 days window post receipt with a picture of the damaged product . Please email us at contact@thechildrensbookbin.com for a replacement provided on the order receipt.
Please read our Exchange information and instructions as well as our terms and conditions carefully -:
1. Items should be in their original condition
2. Items should be ideally in the original packaging
3. Items should be returned within 5 days post receipt.
How to return an item by post
We recommend you to use a registered mail service that includes insurance for your returns. We can only give you a exchange if we receive the items.
1. Tell us why you’re returning the item(s) and
2. Post your item back to us.
The Children’s Book Bin
L-1002 Orchard, Godrej Garden City
Ahmedabad, Gujarat. India 382470
Email: contact@thechildrensbookbin.com
For more information on ordering items from contact@thechildrensbookbin.com, please read our terms and conditions.
In case you still have any further questions or clarifications please email us at contact@thechildrensbookbin.com